Terms of Service
Last updated: July 12, 2025
Agreement to Our Legal Terms
We are Scentfine LLC ("Company," "we," "us," "our"), a company registered in Wyoming, United States at 75 E 3rd St, Ste 7, Sheridan, WY 82801.
We operate the website http://www.scentfine.com (the "Site"), the mobile application scentfine (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at support@scentfine.com or by mail to 75 E 3rd St, Ste 7, Sheridan, WY 82801, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Scentfine LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Our Services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
The Services are not able to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm Leach-Biley Act (GLBA).
Intellectual Property Rights
Our Intellectual Property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) existing in the United States and around the world.
Your Use of Our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
- Access the Services and
- Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.
User Representations
By using the Services, you represent that:
- All registration information you submit will be true, accurate, current and complete
- You will maintain the accuracy of such information and promptly update such registration information as necessary
- You have the legal capacity and you agree to comply with these Legal Terms
- You are not a minor in the jurisdiction in which you reside
- You will not access the Services through automated or non-human means
- You will not use the Services for any illegal or unauthorized purpose
- Your use of the Services will not violate any applicable law or regulation
User Registration
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
Products
We make reasonable efforts to display as accurately as possible the colors, features, specifications and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.
All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for products are subject to change.
Purchases and Payment
We accept the following forms of payment:
- Visa
- Mastercard
- American Express
- Discover
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.
Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
Fees
Scentfine charges two fees. Both are disclosed before money changes hands: the Buyer Protection fee is shown at checkout before you pay, and the seller fee is deducted from the payout on a completed sale.
Buyer Protection fee
- $4.99 flat on orders under $50.
- 10% of the order total on orders of $50 and over.
The Buyer Protection fee is charged in addition to the item price and any shipping the seller sets. It funds the Buyer Protection Guarantee described below.
Seller fee
- 10% of the sale price per completed sale.
The seller fee covers platform operations, payment processing, buyer protection and marketplace security. Sellers set their own item price and shipping charge.
Return Policy and Authenticity Guarantee
Scentfine does not accept returns for change of mind. All sales are final.
Listings are sold by individual collectors rather than by a retailer, and fragrance cannot be resold once it has been opened and handled. Read the listing, the condition label, the stated fill level and the photographs before you buy.
If an item is confirmed counterfeit, Buyer Protection refunds your order in full.
This is an authenticity guarantee rather than a return window. Every listing is manually reviewed before it goes live, sellers must follow strict listing and photo guidelines, and sellers found listing counterfeit goods are removed from the marketplace. Buyer Protection covers your order from checkout through to delivery.
Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specially endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services
- Trick, defraud, or mislead us and other users
- Circumvent, disable, or otherwise interfere with security-related features of the Services
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
- Use any information obtained from the Services to harass, abuse, or harm another person
- Make improper use of our support services
- Use the Services in manner inconsistent with any applicable laws or regulations
- Engage in unauthorized framing of or linking to the Services
- Upload or transmit viruses or other malicious material
User Generated Contributions
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute or broadcast content and materials to us or on the Services.
Any Contributions you make are treated as non-confidential and non-proprietary. When you create or make available any Contributions, you represent and warrant that the creation, distribution, transmission, public display, or performance of your Contributions does not infringe the proprietary rights of any third party.
Contribution License
By posting your Contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, revocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, transmit, excerpt and distribute such Contributions.
Guidelines for Reviews
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:
- You should have firsthand experience with the person/entity being reviewed
- Your reviews should not contain offensive profanity or abusive language
- Your reviews should not contain discriminatory references
- Your reviews should not contain references to illegal activity
- You should not be affiliated with competitors if posting negative reviews
- You may not post any false or misleading statements
Mobile Application License
Use License
If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable license to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with these terms and conditions.
Apple and Android Devices
The following terms apply when you use the App obtained from the Apple App Store or Google Play Store. The App is licensed to you on a non-transferable basis. You may not reverse engineer or attempt to derive the source code of the App.
Services Management
We reserve the right, but not the obligation to:
- Monitor the Services for violations of these Legal Terms
- Take appropriate legal action against anyone who violates the law or these Legal Terms
- Refuse, restrict access to, limit the availability of, or disable any of your Contributions
- Remove from the Services or otherwise disable content that is excessive in size
- Otherwise manage the Services in a manner designed to protect our rights and property
Privacy Policy
We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy.
Please be advised that the Services are hosted in the United States. If you access the Services from any other region with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, your continued use of the Services constitutes your consent to the transfer of your data to the United States.
Term and Termination
These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS.
We may terminate your use or participation in the Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors.
Governing Law
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Wyoming applicable to agreements made and to be entirely performed within the State of Wyoming, without regard to its conflict of law principles.
Dispute Resolution
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.
Binding Arbitration
If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. Arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA).
Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.
Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $100.00 USD.
Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your Contributions, use of the Services, or breach of these Legal Terms.
User Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
Electronic Communications, Transactions, and Signatures
Visiting the Services, sending us email, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically via email and on the Services satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blv, Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
Miscellaneous
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.
Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Scentfine LLC
75 E 3rd St, Ste 7
Sheridan, WY 82801
United States
Email: scentfine@scentfine.com